Design replacement / change

• After confirming your order, we do not accept replacement of the design due to customer's convenience.
• Please check the design details carefully with the finish simulation before ordering.
• We do not modify the design data or correct the color. Please submit according to the regulations of various design guides.
• If you submit data that does not comply with the regulations, additional work costs may be incurred depending on the situation.
• If replacement is required for some reason (data error, printing not possible due to processing, etc.), the shipping date will be reset depending on the situation.
• If you do not comply with the submission rules, it may not be printed correctly, but it will not be returned or exchanged.

Changes / cancellations after ordering

• Please check your order in the shopping cart before ordering.
• Please note that once your order is confirmed, you cannot change the item, size, color, quantity, design, etc.
• However, within 30 minutes after completing your order My page "Order history" We accept cancellations from the details page of.
• As this is a made-to-order service, cancellation after 30 minutes is not permitted in principle.
• However, if your order is before processing, you can cancel it by charging an administrative fee (220 yen including tax for each item) related to cancellation processing.
• We cannot accept cancellations due to the inability to advance the shipping date after ordering.

Returns and exchanges after the product arrives

• We do not accept returns, exchanges or cancellations due to customer's convenience.
• We have thoroughly inspected the products, but we ask that you inspect the products yourself after they arrive.
• If it is found that the product is incorrect, damaged, dirty, or defective, and it is judged to be an unused product, we will recreate it as soon as possible.
• If there is a defect in the product, we apologize for the inconvenience, but within 7 days after the product arrives. Inquiry form Please contact us.
• We cannot accept requests for exchanges or returns 7 days after the product arrives.
• We will not accept returns of products without prior notice.
• We will bear the return shipping fee for returns and exchanges.
• When you send it, please send it by "cash on delivery".
• Please send it back to the following address.
  [Return address] 〒489-0931 Aichi Prefecture Seto City Takanecho 1-116-2 Takahata Co., Ltd. TEL: 0561-59-4875

• We apologize for the inconvenience, but please include your order number in the "Product Name" on the invoice (shipping slip).

Differences in size and body color

• The main body color sample image shown is as close as possible to the actual color, but the color and brightness may differ from the actual color depending on the device environment you are viewing. Please pardon.
• There may be individual differences in the thickness and color of the fabric depending on the lot when the item arrives. Please pardon.
• In apparel wear, there may be a difference of about ± 2 to 3 cm or individual difference for each size dimension table. Please pardon.
• In bags and other small miscellaneous goods, there may be a difference of about ± 5% or individual difference with respect to each size dimension table. Please pardon.
• If it is within the above range, it will be within the inspection standard, so we cannot accept requests for exchange or return.

About refund

• If the item cannot be procured due to out of stock etc. when exchanging the item, the price will be refunded.
• We will refund the defective product after it arrives at our company.
• Regarding convenience store payments, we do not offer refunds at convenience stores.
• Refunds will be made promptly after confirming defective products, but please forgive us in advance as the actual refund time will vary depending on the payment method and storage agency.